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Sr Quality Engineer

Judge Group, Inc.

This is a Full-time position in Clarksburg, MD posted July 20, 2021.

Location Clarksburg, MD Salary Excellent Description Our client is currently seeking a Sr Quality Engineer III position in the Quality Assurance department. Responsible for working with the domestic and international business units within company to continually improve the quality of service offered to our customers. This position will have quality management responsibilities that include data analysis, measuring key performance indicators (KPI’s), identifying process gaps, and leading process improvement teams to drive higher levels of performance, profitability, and customer satisfaction for company products services. This job will have the following responsibilities Lead process improvement teams to define, measure, analyze, implement, and control new process changes that will deliver sustainable improvements to the company and our customers. Conduct internal audits as a lead auditor of the Companyaposs Quality Management System (QMS) policies and procedures, and reviewverify the audits performed by the other internal auditors. Conduct corrective action on non-conformance findings from internal audits and operational KPI reviews. Lead the development of customer satisfaction surveys to measure product and service satisfaction. Develop and manage the comprehensive testing plan for new products and services to verify compliance with the company Quality Standards as a new productservice launch team member. Partner with the internal business teams to define product service level KPIs. Conduct data acquisition and data cleansing from internal external databases using SQL to measure and report on the KPI’s. Analyze KPI’s and customer feedback using data analysis and visualization tools such as Excel and Tableau to identify process improvement opportunities. Other Quality Assurance responsibilities as assigned – Quality related trainingcoaching, championing new Quality initiatives, etc. Qualifications Requirements REQUIRED QUALIFICATIONS Bachelor’s degree in Engineering, Computer Science, or Business Management 3+ years of professional experience in a business analystdata analystQuality analyst role 3+ years of experience with quality management processstandardsmodel (ISO 9001, Six Sigma or ITIL certification preferred) 3+ years of experience with SQL, Tableau andor any other similar data analysisvisualization tools PREFERRED QUALIFICATIONS Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy. Ability to work creatively and independently with strong problem-solving skills and ability to manage multiple, changing priorities and demands. Outstanding writing and presentation skills to communicate to a broad audience. Previous project management experience in a technical organization is a plus. Strong teamwork skills Candidates will need the following ISO 9001, Six Sigma or ITIL Certified. Contract to perm Position remote until last 14(Quarter) Contact mailto?subjectSr20Quality20Engineer This job and many more are available through The Judge Group. Find us on the web at www.judge.com httpwww.judge.com

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