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TEKsystems: Tier 1 Help Desk – Ts/Sci Clearance Required


This is a Full-time position in Aspenwood, MD posted February 20, 2021.

Description: Program?ESOC ?

Enterprise Service Operations Center oCSRA/GDIT ?

potential 167M task order to manage ESOC awarded under Enhanced Solutions for the Information Technology Enterprise contractoThe center is comprised of self-help knowledge portals as well as remote service desk resolution support and in-field customer engagement support for the Defense Department?s intelligence information systems customers worldwideoCSRA/GDIT acts as the first point of contact to resolve technical issues quickly and help DIA customers seek ideas via self-help knowledge portals?As part of the program, CSRA will manage the ESOC ?

which consists of self-help knowledge portals, remote service desk resolution support and in-field customer engagement support ?

for the Department of Defense Intelligence Information Systems global customers.

CSRA will also consolidate and standardize remote and in-field customer support at the enterprise levelSkills: TS/SCI, Poly, DSS, Defense Intelligence Agency, DIA, Tier 1, Entry-levelTop Skills Details: 1.

0 IT experience required if they have it, it’s a plus2.

Security+ (if they don’t have it, need to obtain w/in 120 days of being hired) 3.

TS/SCI with CI Poly (within the last 5 years) | Contract CANNOT hold full-scope.

If they do not have a Poly, we can sponsor one for them, it will just take a couple of months for them to walk in.

Top Skills:1.

Positive Attitude 2.

Driven, willing to learn and take on responsibility, mold-able3.

Open to all shiftsAdditional Skills & Qualifications: What I need from you to submit:?Candidate?s Resume ?Candidate Submission Form (attached)?Security Plus Certificate (for Tier 2 only)?Signed R2R (attached)Experience Level: Entry LevelAbout TEKsystems: We’re partners in transformation.

We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That’s the power of true partnership.

TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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