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Director Product, National Payments Connector

Change Healthcare

This is a Full-time position in Riverdale, MD posted March 26, 2021.

Transforming the future of healthcare isn’t something we take lightly.

It takes teams of the best and the brightest, working together to make an impact.As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we’re using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.If you’re ready to embrace your passion and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.Pursue purpose.

Champion innovation.

Earn trust.

Be agile.

Include all.Empower Your Future.

Make a Difference.Director of Product
– National Payments ConnectorPosition OverviewThe Director of Product Management, National Payments Connector is responsible for understanding customer needs, designing and launching new innovative products and services to meet those dynamic needs, and differentiate CHC solutions from competition in the market.A leader with an Innovative growth mindset, strong communicator and collaboration skills, and a proven track record of success in complex and fast moving environments the Director of Product Management will use a customer led mindset to own and accelerate Change Healthcare’s continued development of its National Payments ConnectorTM (NPx).What will be my duties and responsibilities in this job?* Develop and clearly communicate product strategies, set development priorities (road map), and work with development and external product partners to create compelling products and services* Establish and communicate a clear and compelling customer value proposition for NPx solution.* Develop and drive execution of GTM strategies for NPx solution that optimize acquisition channels to achieve cost and revenue targets* Collaborate with internal legal and compliance colleagues to establish appropriate regulatory and compliance processes and controls for NPx Solution.* Use skills as a seasoned, experienced product professional to leverage industry best practices and comply with company policies and procedures.* Determine customers’ needs and desires by directing the research needed to obtain market information.* Lead teams to execute early-stage product innovation and GTM experiments in order to fail fast, iterate, and accelerate full production deployment of new product features that meet customer needs* Assess and become expert on market competition, gain a detailed understanding of company product gaps, and align solution roadmaps to close or leapfrog key gaps.* Provide information for senior leadership by preparing short-term and long-term product sales forecasts and special reports and analyses.* Determine product pricing strategy that balance achieving company financial plans and meeting sales targets.* Communicate and collaborate effectively with cross-functional product or solution teams and to the VP/GM and Executive levels within Change Healthcare.* Lead and motivate small team of product managers, analysts, and/or scrum masters.What are the requirements needed for this position?* 7+ years of experience in product management, with strong preference for experience with e-commerce and healthcare payments* Bachelor’s degree, Master’s preferred, or relevant work experienceWhat other skills/experience would be helpful to have?* Passion for exceeding customer expectations* Commitment to Change Healthcare’s leadership and overall company values* Excellent written and verbal communication skillsWhat are the working conditions and physical requirements of this job?* General office demandsHow much should I expect to travel?* Up to 30%* Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!Equal Opportunity/Affirmative Action StatementChange Healthcare is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.

To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with “Applicant requesting reasonable accommodation” as the subject.

Resumes or CVs submitted to this email box will not be accepted.Click here to view our pay transparency nondiscrimination policy.Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

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